UK-based support team
Our helpdesk is based in Lancashire and Greater Manchester. When you contact us, you reach our team — people who know your organisation and can resolve issues effectively.
- 2015EstablishedOperating since 5 February 2015
- 2Physical OfficesRossendale Head Office & Bury / Manchester Office
- 24/7UK-Based HelpdeskTeam in Lancashire & Greater Manchester
- North WestService CoverageLancashire, Greater Manchester & wider North West
- Onsite + RemoteSupport DeliverySupport delivered as required
How J700 works
Managed services with engineering depth.
J700 operates managed services and delivers cyber security while also building software, creating automation, working with AI, integrating systems and developing internal technology. These capabilities have grown over time and are applied where they solve a genuine business need.
Software development
Focused tools and workflows shaped around a practical requirement.
ExploreAutomation
Repeatable processes made simpler and easier to operate.
ExploreAI in context
Exploring useful AI applications with governance and security in view.
ExploreSystems integration
Connecting platforms so information can move where it needs to.
Explore
Who We Are
Straightforward IT support for North West businesses.
J700 Group helps organisations across Lancashire, Greater Manchester and the wider North West manage and improve their technology. We cover managed IT, cyber security, Microsoft 365 and cloud, connectivity, telecoms, AI, automation and software — delivered by a team based here in the North West.
Our approach is practical. We focus on keeping your systems reliable and secure, communicating clearly, and planning improvements alongside your business rather than reacting to problems after they happen. That includes identifying where automation, integration or bespoke software could remove friction.
J700 Group has been supporting businesses since 2015. Our work is built around practical support, clear advice and long-term relationships with the organisations we serve.
Service coverage
J700 provides managed IT, cyber security and cloud services to businesses across Lancashire, Greater Manchester and the wider North West, with remote and onsite support available as required.
Our Story
Built around the belief that IT support should be personal.
J700 Group was founded with a straightforward purpose: to provide IT support that actually works for the businesses receiving it. That meant being responsive when it mattered, explaining things clearly, and taking a proactive interest in each customer's technology rather than simply waiting for the next support ticket.
Since 2015, that purpose has shaped how we work. The core approach remains personal, responsive and proactive: long-term relationships, clear advice, and technology managed in the interests of the business.
The businesses we work with trust us to manage the systems they rely on. That responsibility shapes every decision we make, from infrastructure and security through to intelligent ways of working.
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Why J700
What makes J700 different.
A local team, broad capability and a proactive approach — built for organisations that need IT to work reliably, not just when something goes wrong.
Proactive, not just reactive
We monitor systems, identify potential issues before they affect the business, and advise on improvements rather than waiting for things to go wrong.
Security built in
Cyber security is part of how we approach every environment — from email and user accounts to devices, cloud access and Microsoft 365 configuration.
Broad technical capability
IT support, Microsoft 365, cloud, cyber security, connectivity and telecoms — we cover the technology North West businesses depend on, without the need for multiple suppliers.
Local onsite support
Onsite support is available across Lancashire, Greater Manchester and the wider North West — the same team that handles your helpdesk can attend in person when required.
Long-term technology partner
Strategic planning and technology guidance alongside day-to-day support. We help you understand where your technology is today and plan improvements for the future.
How We Work
A clear, consistent approach.
Every organisation is different. We start by understanding how yours works, then build the right support structure around it.
- 01
Understand
We learn how the organisation operates, the technology it relies on, its priorities and any existing challenges. This shapes everything that follows.
- 02
Protect and Support
We manage, monitor and support the systems the business depends on — handling day-to-day issues, applying security controls and maintaining a stable technology environment.
- 03
Improve
We help plan future improvements — security posture, cloud adoption, infrastructure upgrades and technology investments — aligned to business objectives and budget.
Our Locations
Two offices, one connected North West team.
J700's helpdesk team is based in Lancashire and Greater Manchester. Whether you're in Rossendale, Bury, or anywhere across the wider North West, you receive the same quality of support — remote and onsite, from the same team.
Office hours
8:30am–6:00pm Monday–Friday
24/7 Helpdesk available outside office hours
Businesses across Lancashire, Greater Manchester and the wider North West receive full managed IT, cyber security and cloud support — remote and onsite as required. Support is not reduced for customers outside the immediate office areas.
Head Office
Rossendale Head Office
Prinny Mill Business Centre
68 Blackburn Road
Haslingden, Lancashire, BB4 5HL
Bury / Manchester Office
Bury / Manchester Office
Europa House
Barcroft Street
Bury, BL9 5BT
What We Cover
Service areas.
One team for the core technology your organisation relies on, from day-to-day support and security to cloud, connectivity, telecoms and hardware.
Managed IT Support
Day-to-day IT management, monitoring, remote and onsite support.
Cyber Security
Layered protection, threat monitoring, Cyber Essentials and user awareness.
Microsoft 365 and Cloud
Microsoft 365, cloud migration, modern workplace and backup.
Connectivity
Business broadband, leased lines and WAN solutions.
Telecoms
Cloud telephony, VoIP and unified communications.
IT Hardware
Supply, configuration and lifecycle management of business hardware.
Looking for a better IT partner?
Tell us about your organisation and we will explain how J700 Group can help. No obligation, no pressure.